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Job ICT Officer Organization IPRC TUMBA
Level 5.II Reports To Corporate Services Division Manager
No. of Positions 1 Deadline 14/Aug/2018
Job Description
1. Identify and repair troubleshooting problems involved in faulty PCs, Laptop & Office Hardware 2. Repair eventual troubleshooting problems for data
- processing tools 3. Organize trainings for software users and suitable computer applications suitable for the institution. 4. Help Desk customer support services 5. Applying Security Patches/AV updates Disk/Partition Management LAN/NIC configurations 6.Carry out annual inventory on computer park of the institution (indicating materials and equipment for refurbishment) 7.Inventory of all PC hardware and software, virus protection; 8.Inventory of network equipment 9.Participate in tender for computer equipment renewal: 10.Indicate technical specifications Check quality of materials in stock compared to purchasing orders 11.Approve and control maintenance service activities performed by subcontractors who have been contracted for regular technical assistance on annual basis by the institution; 12.Take part in finalizing subcontracting technicians contract 13. Check the service provided quality. LAN & Network Administration: LAN installation, maintenance and repair capabilities; Network use training. 14.Installation of network hardware and software; 15.Maintenance of network systems; 16. Implementation of LAN policies and procedures; 17.Training on computer access, and access to office software 18. Maintenance and troubleshooting of Routers, Switches, Access 19. Points, VoIP equipment (VoIP phones, IP
- PBX) Troubleshoot infrastructure issues
Job Profile
Bachelor’s Degree in Information Technology, Computer Engineering Key Technical Skills & Knowledge required:
- Knowledge of Rwanda's ICT Policies and Strategies;
- Proficient in web application security and database security;
- Knowledge of all database vendor versions;
- Proficient in designing, writing, editing, and debugging programs and databases;
- Interpersonal Skills;
- Communication skills
- Negotiation Skills;
- Problem
- solving skills;
- Analytical skills a
-
- Fluent in Kinyarwanda and English or French.