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Job IT Support Officer Organization RWANDA LAND MANAGEMENT AND USE AUTHORITY
Level 5.II Reports To Director of System and IT Support Unit
No. of Positions 1 Deadline 11/May/2018
Job Description
• Develop user requirements and specifications for software and IT equipment. • Carry out Business and Data analysis in ICT sector • Provide basic ICT Technical expertise, feedback and guidance • Work with software/hardware suppliers in the development and implementation of solutions • Testing and Review of products and solutions • Technical support services for Infrastructure such as desktops and mobile clients, servers, operating systems, storage • Network services such as TCP/IP network equipment and software, email, directories, firewalls, DNS • Support the development and configuration of databases • Maintain databases and other information systems • Record, analyze and resolve basic incidents and problems related to ICT Solutions • Monitor and maintain performance of ICT services ensuring adequate capacity and availability of services taking both proactive and reactive action when required.
Job Profile
A0 in in Computer Science, Software Engineering, Computer Engineering, Information and Communication Technology, Information Management System,Electronics and Telecommunication Engineering or A1 in Computer Science, Software Engineering, Computer Engineering, Information and Communication Technology, Information Management System, Electronics and Telecommunication Engineering with 3 years of working experience and one of the Certifications in A+, N+ is required; Certifications in CCNA, MCSE, MCSD, MCTs (NET),LAMP/WAMP Framework or MCITP are an added advantage Key Technical skills and knowledge required
- Certification in A+, N+, Linux+ and MCITP or MCSE, MCSA
- Certifications in A+, N+ , CCNA, MCSE, MCSD, MCTs (.NET), LAMP/WAMP Framework or MCITP;
- Proficiency in basic computer network theory to correct the rational design of planning a network environment, network management platform design
- Knowledge in network equipment debugging technology, hacker attack and defense technology, bandwidth management.
- Good command of oral language skills and writing ability, interpersonal communication skills and ability to work with others under pressure and solve problems
- Ability to work in a team
- Analytical/technical mindset
- Fluent in Kinyarwanda, English and/ or French; knowledge of all is anadvantage