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Job Help desk Officers Organization MINISTRY OF EDUCATION
Level 1.II Reports To Chief Information Officer
No. of Positions 5 Deadline 23/Sep/2020
Job Description
The Ministry of Education is in the process of developing An Integrated Education Management Information System (IEMIS) in order to improve the overall efficiency of the education system. In this regard, MINEDUC is recruiting 5 help desk officers to:
- Develop digitalized and non
- digitalized training and engagement tools relevant to education stakeholders’ needs at all levels (Schools, Sectors, Districts and National level).
- Conduct trainings for data producers and users and stakeholders’ engagement activities.
- Provide technical and functional support to end
- users in a timely manner.
- Provide technical support in all other tasks related to data producers and users and stakeholders engagement as requested by MINEDUC and its aligned institutions.
Job Profile
Bachelor’s degree in Computer Science, Information and Communication Technology, Information Management System and other related field with working experience in the domain of user support and training. The candidate must submit documents proving his/her experience. (Examples of proof: Appointment letter, Work certificate or relevant Recommendation). KEY TECHNICAL SKILLS & KNOWLEDGE
- Exceptional analytical, conceptual thinking and documentation skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Knowledge of the Rwandan Education system is an asset.